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Internal Knowledge Assistant (RAG)
Private AI grounded in your company knowledge: RAG means answers come from your approved documents (e.g. Confluence, Drive, Zendesk), with citations and access control included.
Problem and approach
The Problem
Policies and answers live in PDFs, drives, and wikis, while staff search in chat threads and miss the canonical source.
Our Approach
We ingest approved sources, add retrieval with citations, and enforce access controls so teams get answers without leaking sensitive data.
What You Get
- Source inventory and ingestion plan (docs, wiki, tickets)
- Retrieval pipeline with citations and confidence thresholds
- Access control aligned to your identity setup
- Evaluation set + quality review before go-live
- Handover runbook for owners and content updates
FAQ about this service
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Who Is This For?
Operations, support, and HR teams who outgrew static FAQs and need a private assistant.
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