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Comprehensive Digital Audit
A deeper read of how the business actually runs digitally.
Problem and approach
The Problem
You already know the website matters, but you need evidence on journeys, tools, and operations before funding a product or automation programme.
Our Approach
We combine behaviour evidence with expert review and a workshop. You leave with a prioritized roadmap: product, automation, AI, or support. An actionable diagnosis you can take to stakeholders.
What You Get
- Heatmaps and session recordings (or access handover)
- Expert review of key journeys and critical flows
- Systems and operations snapshot (tools, handoffs, email as a channel)
- 2-hour stakeholder workshop
- Prioritized roadmap: what to fix now vs next quarter
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Who Is This For?
Teams ready to invest in a clearer picture before a rebuild or a major systems change.
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